BENEFITS FOR CLAIMANTS

The Air Cargo Industry is lacking from a transparent and standardized claims handling process. Massive flow of emails, many different airline procedures and individual airline claims portals is negatively affecting transparency the claims handling process and consequently the customer experience.

At the same time many cargo incidents are happening during the handling and transportation of air cargo shipments which negatively affects the quality of the air cargo product.

Our mission is to streamline and standardize the claims handling process within the air cargo industry and to provide a the cargo industry stakeholders with a digital loss prevention program to prevent financial loss, reduce operations costs and to increase the customer experience and the overall quality of the air cargo product.

For more information about cargo claims please visit our CCLP platform or contact us support@cargohub.nl

CLAIMS MANAGEMENT SOLUTION

Cargoclaims CCLP platform enables all claimants suchs as forwarding agents, shippers and insurance agents to submit and manage claims to any airline from one single platform. There is no need to send individual emails or faxes and seperately keep track on submitted claims in excel. 

The cargoclaims platform automatically creates the perfect overview to manage and control your claims. In addition all documents, pictures and communication is stored in your digital account which is 24/7 hours available per day.