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BENEFITS FOR AIRLINES AND GS(S)A's

The Air Cargo Industry is lacking from a transparent and standardized claims handling process. 
Massive flow of emails, many different airline procedures and individual airline claims portals is negatively affecting transparency the claims handling process and consequently the customer experience.

At the same time many cargo incidents are happening during the handling and transportation of air cargo shipments which negatively affects the quality of the air cargo product.

Our mission is to streamline and standardize the claims handling process within the air cargo industry and to provide a the cargo industry stakeholders with a digital loss prevention program to prevent financial loss, reduce operations costs and to increase the customer experience and the overall quality of the air cargo product.

 

 


CLAIMS MANAGEMENT SOLUTION

Cargoclaims CCLP platform offers a full digital cargo claims management solution for airlines and GS(S)a's.
The online claims platform provides a customer friendly access tool and offers airlines a state of the art solution to manage claims in a transparent and efficient manner. 















(CCLP) CARGO CLAIMS AND LOSS PREVENTION PROGRAM


The full CCLP program combined both the loss prevention and claims management program for airlines. Damage reports and loss prevention insights will be instantly available in the airlines handling system to support the claims handling process and to reduce the claim recovery cycle. 

In order to enable airlines to effectively organize their customer services, loss prevention and claims management process, it is required for handling companies to report service recovery issues as quickly as possible to their airline customers.

Handling companies whom are operating the CCLP program will actively contribute to the airlines loss prevention program and at the same time will increase the quality of their handling service. [see CCLP program for handlers]