SEARCH AIRLINE AND SUBMIT A CLAIM
* Search airline by IATA /ICAO code or prefix
* Is your airline missing? Report to email@example.com
|View existing claims||Submit TEST claim|
Time periods for filing a claim:
A cargo claim is a written complaint demanding financial compensation for damage, loss or delay of cargo whilst under a contract of carriage.
|Damage||To consignment whole or in part||14 days from receiving consignment|
|Loss||Loss of whole consignment||120 days from the AWB issuing date|
|Partial Loss||Loss of part of the consignment||14 days from receiving consignment|
|Delay||To complete consignment or part of it||21 days from the placing date|
|Pilferage||To consignment whole or in part||14 days from receiving consignment|
CargoClaims streamlines the claims handling process within the air cargo industry. By connecting all cargo supply chain parties on a centralized platform, connected stakeholders are offered efficiency and transparency and an increased speed of service recovery between business partners.
All stakeholders can benefit available tools to manage communication, follow up activities and status tracking. CargoClaims provides a full service platform to manage claims and incidents with ease and store all communication and documentation in one place.